Terms & Conditions

Last Updated: September 18, 2026

Welcome to Velllora. These Terms and Conditions govern your use of our website, products, and services. By accessing or using the Velllora website, you agree to comply with these terms. If you do not agree with any part of these terms, please discontinue using our website.

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1. Eligibility

You must be at least 18 years old or use this website under the supervision of a parent or legal guardian. By using our website, you confirm that you are legally capable of entering into an agreement.

2. Products & Orders

We make reasonable efforts to provide accurate product descriptions, images, pricing, and availability. However, product colors, appearance, measurements, and other details may vary slightly depending on your device or screen settings.

Velllora reserves the right to refuse, cancel, or modify an order in cases involving incorrect pricing, product availability, technical errors, suspected fraudulent activity, or other unforeseen circumstances.

3. Pricing & Payments

All prices displayed on Velllora are in Indian Rupees (₹), unless otherwise stated. Prices and product availability may change without prior notice.

Payments are processed through available payment methods and secure payment providers. An order is considered confirmed only after successful payment verification.

4. Shipping & Delivery

We aim to process and dispatch orders within the estimated processing time displayed on the website. Delivery times may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances beyond our control.

Velllora is not responsible for delays caused by incorrect delivery information provided by the customer or circumstances outside our reasonable control.

5. Returns & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy. Customers should review the applicable policy before placing an order.

Refunds, where applicable, are processed after the returned product has been received and inspected according to our return requirements.

6. User Accounts

If you create an account on Velllora, you are responsible for keeping your login information confidential and for all activities performed through your account.

Please notify us immediately if you believe that your account has been accessed without your authorization.

7. Prohibited Activities

When using our website, you agree not to:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to the website or its systems.
• Upload viruses, malware, or other harmful software.
• Provide false or misleading information.
• Interfere with the normal operation of the website.
• Copy or reproduce website content without permission.
• Use automated systems to collect website content without authorization.

8. Intellectual Property

All content available on Velllora, including text, graphics, images, logos, product information, website design, and other materials, is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.

9. Advertisements

Velllora may display advertisements from third-party advertising partners. These advertisements may be provided based on various factors, including website content and user interests.

Velllora does not necessarily endorse products or services advertised by third parties and is not responsible for transactions between users and external advertisers.

10. Third-Party Links

Our website may contain links to third-party websites or services. These websites are operated independently from Velllora.

We are not responsible for the content, availability, privacy practices, or policies of third-party websites. Users should review the applicable terms and privacy policies before using external websites.

11. Disclaimer

Velllora provides the website and its services on an "as available" basis. While we make reasonable efforts to maintain accurate and reliable information, we do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Velllora shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website, inability to access the website, or purchase of products through the website.

13. Privacy

Your use of Velllora is also subject to our Privacy Policy. Please review our Privacy Policy to understand how information may be collected, used, stored, and protected when you use our website.

14. Changes to Terms

Velllora reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective when the updated terms are published on this page.

We encourage users to periodically review this page to stay informed about any changes.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes arising in connection with these terms shall be subject to the jurisdiction of the competent courts in India.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the information below.