Privacy Policy
Last Updated: September 18, 2026
Welcome to Velllora. We respect your privacy and are committed to protecting the personal information you provide when using our website, products, and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your personal information when you visit or use velllora.com.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Table of Contents
- Interpretation and Definitions
- Collecting and Using Your Personal Data
- Types of Data Collected
- Usage Data
- Information from Third-Party Services
- Tracking Technologies and Cookies
- Use of Your Personal Data
- Sharing Your Personal Information
- Retention of Your Personal Data
- Transfer of Your Personal Data
- Deleting or Correcting Your Personal Data
- Disclosure of Your Personal Data
- Security of Your Personal Data
- International Privacy Rights
- Children's Privacy
- Links to Other Websites
- Changes to This Privacy Policy
- Contact Us
1. Interpretation and Definitions
Words with initial capital letters have meanings defined below. These definitions apply whether the terms are used in singular or plural form.
- Account means an account created by you to access certain features or services of Velllora.
- Company ("We", "Us", or "Our") refers to Velllora.
- Cookies are small text files stored on your device by a website to remember preferences and improve website functionality.
- Device means any computer, mobile phone, tablet, or other device used to access our website.
- Personal Data means information that can be used to identify or reasonably relate to an individual.
- Service refers to the Velllora website and related services.
- Website refers to velllora.com.
- You means the person accessing or using our Website.
2. Collecting and Using Your Personal Data
We may collect personal information when you create an account, place an order, contact us, submit a form, or otherwise interact with our website.
We collect information only when reasonably necessary to process orders, provide customer support, improve our services, maintain website security, and comply with applicable legal obligations.
3. Types of Data Collected
Depending on how you use our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Information
- Account Information
- Payment-related information handled by payment providers
We do not intend to store sensitive payment credentials such as your complete card number, CVV, UPI PIN, or banking password on our website. Payment information may be processed by authorized third-party payment providers.
4. Usage Data
Usage Data may be collected automatically when you access or browse our website. This may include your IP address, browser type, operating system, pages visited, device information, date and time of your visit, and time spent on pages.
This information may be used for website analytics, security, troubleshooting, and improving website performance.
5. Information from Third-Party Services
We may use third-party services for payment processing, analytics, advertising, website functionality, shipping, or other services necessary to operate our website.
If you interact with a third-party service, that service may collect information according to its own privacy policy and terms.
6. Tracking Technologies and Cookies
Velllora may use cookies and similar technologies to remember your preferences, maintain website functionality, understand website traffic, improve user experience, and support relevant advertising.
You can configure your browser to reject or delete cookies. However, disabling certain cookies may affect some website functionality.
7. Use of Your Personal Data
Your information may be used to:
- Process and manage orders.
- Process payments through authorized payment providers.
- Arrange shipping and delivery.
- Provide customer support.
- Respond to questions and inquiries.
- Improve our products, website, and services.
- Maintain website security.
- Prevent fraud, misuse, and unauthorized activity.
- Send promotional communications where permitted.
- Comply with applicable legal requirements.
8. Sharing Your Personal Information
We may share necessary information with trusted service providers who help us operate Velllora. These may include payment providers, shipping and logistics partners, hosting providers, analytics providers, customer-support services, and advertising partners.
We only share information when reasonably necessary for providing our services, protecting our business, or complying with legal obligations.
9. Retention of Your Personal Data
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, resolve disputes, maintain business records, prevent fraud, or comply with applicable laws.
10. Transfer of Your Personal Data
Your information may be processed or stored by service providers located in different locations or countries. Where required, we take reasonable measures to protect personal information during such processing and transfer.
11. Deleting or Correcting Your Personal Data
You may contact us if you want to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.
Certain information may need to be retained where required by law, for legitimate business purposes, or to resolve disputes and prevent fraud.
12. Disclosure of Your Personal Data
We may disclose personal information when required by applicable law, legal process, government request, or when reasonably necessary to protect the rights, property, security, and integrity of Velllora, our customers, or others.
13. Security of Your Personal Data
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or storage over the Internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
14. International Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including rights to access, correct, delete, restrict, or object to certain processing of your personal data.
If you would like to exercise a privacy right, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
15. Children's Privacy
Velllora's website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
16. Links to Other Websites
Our website may contain links to third-party websites or services. These websites are not controlled by Velllora.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website practices, legal requirements, or other operational needs.
Any updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: contact@velllora.com
Website: velllora.com